Account Migration Guidelines

How do I migrate my Dead by Daylight Mobile account to the new version?

With the coming migration for the new update, we know it may take time for players to navigate through the migration process. We have created multiple instructions depending on your account type. If you already have an active Dead by Daylight Mobile account, please follow the corresponding steps to your account type and migrate your account to the new version.

Standard Migration with Third-Party Accounts

Apple Account (on iOS device) / Google Account

1. Download the new version of Dead by Daylight Mobile

2. Login to the new version with the same account you wish to continue playing on

3. Click on Account Migration on the Main Screen

4. Select and confirm to proceed with Standard Migration

5. Please wait patiently and don't exit the application while Data Migration is in progress

6. Account Migration Complete

Manual Migration by Migration Code

Guest Accounts / Apple Account (on Android device)

Before March 15th: Link with a Third-Party Account (Recommended):

1. Login to the current version of Dead by Daylight Mobile

2. Link your account with a third party (Facebook, Google, Apple)

3. Follow the Standard Migration instructions once the new version is live

After March 15th: Proceed as Guest Account (Not Recommended):

1. Login to the current version of Dead by Daylight Mobile

2. Retrieve your Player Cloud ID

3. Copy your Player Cloud ID, and please keep your ID confidential

4. Download the new version of Dead by Daylight Mobile

5. Login to a Third-Party account (Apple, Game Center, Google, Facebook) that you wish to migrate your Guest account data

6. Click on Account Migration on the Main Screen

7. Select the migrate using a migration code option and proceed

8. Enter the Player Cloud ID you retrieved from the previous version in Step 3. and confirm

9. Please wait patiently and don't exit the application while Data Migration is in progress

10. Account Migration Complete

Compensation Plan

As Dead by Daylight Mobile transitions into this new phase, most Characters, Character levels, Cosmetics, Offerings, Add-ons, Items, Currencies (Auric Cells, Bloodpoints, Iridescent Shards), and Devotion Levels are transferrable. Unfortunately, some contents are not transferrable at this moment and will be compensated according to the table below.

Account Migration Compensation
All Migrated Players	10 Sinister Stones; 100,000 Bloodpoints.
Non-migrated Characters
Original Characters	Number of Characters x 9000 Iridescent Shards
Licensed Characters	Number of Characters x 500 AURIC CELLS
Non-migrated Cosmetics
Outfit	Number of [ULTRA RARE] x 15 Sinister Stones
	Number of [VERY RARE] / [EVENT] x 12 Sinister Stones
	Number of [RARE] x 9 Sinister Stones
	Number of [UNCOMMON] x 6 Sinister Stones
	Number of [COMMON] x 3 Sinister Stones
Cosmetics - Head	Number of [VERY RARE] x 4 Sinister Stones
	Number of [RARE] x 3 Sinister Stones
	Number of [UNCOMMON] x 2 Sinister Stones
	Number of [COMMON] x 1 Sinister Stones
Cosmetics - Torso	Number of [VERY RARE] x 4 Sinister Stones
	Number of [RARE] x 3 Sinister Stones
	Number of [UNCOMMON] x 2 Sinister Stones
	Number of [COMMON] x 1 Sinister Stones
Cosmetics - Legs / Weapon	Number of [VERY RARE] x 4 Sinister Stones
	Number of [RARE] x 3 Sinister Stones
	Number of [UNCOMMON] x 2 Sinister Stones
	Number of [COMMON] x 1 Sinister Stones
Crow's Fortune
Crow's Fortune	Number of active days left x 1000 Iridescent Shards
	Number of active days left x 50 Auric Cells
Non-migrated Offerings, Items, and Add-ons
Offerings, items, and add-ons	Number of [ULTRA RARE] x7000 Bloodpoints
	Number of [VERY RARE] x6000 Bloodpoints
	Number of [RARE] x5000 Bloodpoints
	Number of [UNCOMMON] x4000 Bloodpoints
	Number of [COMMON] x3000 Bloodpoints
Non-migrated Character's levels
Survivor levels	Number of levels x (Lotus Leaf Tea x2 + Burdock Tea x1)
Killer levels	Number of levels x (Bloodstone Chalice x2 + Copper Chalice x1)
Non-migrated Character's Perks
Survivor Perks	Number of [UNCOMMON] Survivor Perks shared with other Characters x Lotus Leaf Tea x4
	Number of [RARE] Survivor Perks shared with other Characters x Lotus Leaf Tea x8
	Number of [VERY RARE] Survivor Perks shared with other Characters x Lotus Leaf Tea x12
Killer Perks	Number of [UNCOMMON] Killer Perks shared with other Characters x Bloodstone Chalice x4
	Number of [RARE] Killer Perks shared with other Characters x Bloodstone Chalice x8
	Number of [VERY RARE] Killer Perks shared with other Characters x Bloodstone Chalice x12

Account Migration FAQ

This FAQ outlines common questions for the upcoming Account Migration process and provides solutions.

Q1What is Account Migration?

A: Dead by Daylight Mobile is having a major massive update, which requires players to download a brand new version of the game. While this is technically a new version of Dead by Daylight Mobile, all your previous account progress and purchases will be transferred by the Account Migration function. Unfortunately, due to version differences, some contents are not transferrable at this moment and will be compensated according to the table here.

Q2 Who needs to migrate their account?

A: Players who have created an account and played Dead by Daylight Mobile before December 28th, 2022.

Q3 How to migrate your account?

A: If you have linked with a third-party account, you can migrate your current progress automatically when you sign in with the same account in the upcoming new version. Otherwise, see detailed instructions here.

Q4 What is a Player Cloud ID? How to retrieve your Player Cloud ID?

A: Once the new version is available, you can log into the old version to retrieve your Player Cloud ID. See detailed instructions here. If you have linked your account and qualify for standard migration, you don't have to worry about retrieving your Player Cloud ID.

Q5 What should you do if you have troubles during the migration process?

A: You can contact our service center by email: dbdmobile-en@global.netease.com or get support from our Discord Channel. Our player support team will get back to you within 1-3 working days.

Q6 How long do players have to migrate their accounts?

A: The migration window will be closed on May 10th, 2023. Once the migration window is closed, players will not be able to migrate their accounts to the new version. Please be sure to migrate your account as soon as possible.